Within the framework of these responsibilities, the IT Project Manager will ensure proper progress of projects by controlling and respecting required deadlines, budget, resources and materials. The position also includes procedure optimization and documentation development responsibilities (performance reports, performance) in order to improve service and client satisfaction.

Summary of responsibilities

• Supervising and coordinating all steps involved in the execution of IT projects (project plan, deliverables management, risk analysis, meeting deadlines)
• Collaborating closely with the production, design and programming teams in the execution of projects;
• Developing the project plan (needed resources and materials, deadlines, etc.);
• Ensuring respect and control of the budget;
• Ensuring follow-ups with clients;
• Developing templates for performance, results and cost-benefit analyses;
• Ensuring respect of quality standards within projects (quality control);
• Carrying out, according to need, any other related tasks.

Requirements

• Relevant training in project management;
• 5 to 15 years’ experience in IT project management;
• Knowledge of information architecture and of programming and integration  languages, an important asset.
• Knowledge of the Agile method, an asset;
• Masters the latest Web technologies and is up-to-date on technological developments;
• Excellent sense of organization and of priorities, ability to manage several projects simultaneously;
• Strong abilities in both English and French.

Skills

•  Analytically-minded, proactive, autonomous, good team spirit, rigour, sense of urgency.

Are you interested in this challenge?

Please send your resume to rh@evolio.ca.

Summary of responsibilities

• Participating in the establishment of standards and good practices: deciding on object-naming norms for internally created databases, articulating good practices that developers will be required to follow, documenting maintenance procedures so that other participants can intervene when the administrator is absent;
• Managing security concerning access to data: defining or implementing data access by authorizing connection profiles with the ability to execute certain commands in certain management databases;
• Taking care of data recovery: ensuring the established backup plan is operational and able to recover data;
• Maintaining the database: verifying that storage spaces are in proper condition, and repairing them if needed;
• Maintaining performance levels: ensuring data access is timely, and remains so over time;
• Managing data flux: taking charge of issues surrounding import and export of data, both in terms of resources to be allocated and of the security to be put in place;
• Participating in optimization; regularly and proactively carrying out measurement campaigns in order ot identify and prevent contention problems or response lags before they interfere with usage, and proposing measures to be taken to remedy problems (better management of transactions, indexing studies, statistics, rewriting requests;
• Creating and developing emergency measures to follow in case of natural disaster;
• Collaborating on the migration of data from Sybase to PostgreSQL.

Technical competencies

•  In-depth knowledge of PostgreSQL as well as of MySQL, Sybase, LDAP
• Experience in the writing of SQL requests and in performance optimization
• Experience in the use of surveillance solutions (Nagios, Cacti, MON)
• Experience in language of scripts like Python and Perl
• Knowledge of Linux (CentOS, SuSE Linux Enterprise, Ubuntu)
• Regrouping of servers: Linux Virtual Server
• Asset: voice on IP (Asterisk)

Requirements          

• 5-10 years’ experience in similar functions
• Excellent organizational and planning skills
• Ability to analyze and resolve problems
• Capacity to work as part of a team
• Bilingual (English/French)

Are you interested in this challenge?

Please send your resume to rh@evolio.ca.

Summary of responsabilities

• Assist with processing of internal requests.
• Assist with maintenance of VoIP and POTS phone systems.
• Assist with the management and monitoring of company networks including the laying or replacing of cables if necessary, etc.
• Assist with the day-to-day maintenance of the company servers.  This includes installation, configuration changes, hardware and OS maintenance, backups.
• Research and assist in the selection of hardware/software solutions that would improve the existing infrastructure (performance, hardware and geographic redundancy, etc).
• Participate in the creation and deployment of a disaster recovery plans.

Technical skills

• Strong knowledge of Linux (CentOS, SuSE Linux Enterprise, Ubuntu)
• Ability to create programs/scripts to simplify and/or automate tasks
• Virtualization: KVM, Xen
• Database: PostgreSQL, MySQL, Sybase, LDAP
• Email: Postfix, Qmail, Spamassassin, Courier IMAP, Amavisd-new
• Networking: switching technologies (VLANs, Tagging), routing, firewalling (iptables, Shorewall), OpenVPN, IPSEC, DNS (Bind) and DHCP
• Web: Apache, memcached, proxies (Varnish, Squid), SSL
• Clustering: Linux Virtual Server
• Storage: Samba, NFS, iSCSI, DRBD
• Monitoring: Nagios, Cacti, MON
• VoIP: Asterisk

Qualifications

• Ability to effectively identify priorities and execute tasks
• Analytical and problem solving abilities
• Team oriented
• Bilingual (English/French)

Are you interested in this challenge?

Please send your resume to rh@evolio.ca.

The latest statistics show that online classified ad sites and social media are, in 2012, essential platforms to highlight your marketing campaigns. Facebook, for example, offers simple and effective discussion, sharing and data exchange functionalities between users. This feature makes it possible to reach or even create active and dynamic communities liable to like and recommend your business, products and services.

83% of consumers tell their friends when they get a good deal (JWT Intelligence, Dec 2012)
90% of people trust recommendations from their friends (Nielsen, April 2010)
300% more likely to buy when recommended by friends (Nielsen, April 2010)
1000% more likely to buy a deal after seeing a friend purchase it (Facebook, August 2011)

Contrary to traditional marketing, which is often more expensive and time-consuming, social media-based marketing allows you to much more easily target potential customers liable to be interested in your products. In addition, the creation of communities of existing and potential buyers helps you maintain a loyal customer base that can easily recommend your business to friends.

In short, the media! Who is Oodle?

When you partner with EVOLIO, your inventory is automatically displayed on the Oodle site. Plus, by opting for the Oodle Pro product, your inventory will appear on marketplace on Facebook and on your own Facebook page. The application allows you to not only display your vehicles on Facebook, but also increase your visibility on social media, interact easily with your community and encourage sharing and exchange of information as well as recommendations from your customers.

How does Oodle allow you to assert your presence on social media?

• Start by displaying your inventory of used vehicles
• Grow a community of customers who “like” your dealership
• Start and join in conversations with your fans
• Result: Oodle allows you to increase your visibility thanks to your community of existing and potential customers

The main features of Oodle:

Advertising on social media for local businesses

• Automatic forwarding of your inventory to the Oodle platform
• Priority positioning on search results on Oodle
• Inventory and recommendation tab on the dealer’s Facebook page

The advantages of displaying on Oodle and Facebook

• Easy and instantaneous: your inventory is updated automatically on a daily basis
• Benefit from exceptional visibility and from a large community of potential and existing customers
• The strength and dynamism of social media greatly facilitates interaction as well as sharing and exchanging of information

What are the main benefits for dealerships?

• Have access to communities of active consumers
• Create a demand for your products and encourage sharing of information
• Reinforce your brand image on Facebook
• Generate “Like” mentions and recommendations between consumers
• Increase the visibility and prominence of your brand image on discussion boards, webpages and Oodle Marketplace on Facebook.

Don’t delay!

You have until June 5 to take advantage of our very advantageous offer, exclusively at EVOLIO. Contact your interactive marketing consultant to obtain more information.

In gradual fashion, you will need to support both operations aimed at ensuring large-scale implantation and corresponding users. You will support different business fields and help resolve functional and technical problems. In addition, you will develop initiatives aimed at improving functionality and data management and quality.

Summary of responsibilities

• Managing the CRM Salesforce CRM application;
• Maintaining the data management functionalities including all standard and personalized objects, dashboards and reports;
• Ensuring management of users, security, profiles, work rules, etc;
• Ensuring design of the business process, the configuration of the rapid user interface, date transfer and cleaning, design of reports and dashboards, user training, documentation and support for marketing campaigns;
• Ensuring design and implementation of Salesforce automation including management processes;
• Implementing programs to improve effectiveness and adoption by users;
• Identifying problems and supplying communications plans/techniques in order to resolve them;
• Participating in teams looking at strategic business problems including CRM, marketing and sales.

Requirements

• 2 years’ experience in the implementation and configuration of Salesforce;
• Excellent knowledge of the sales process and of commerce;
• Experience with Visual Force pages
• Good knowledge of the Salesforce platform and services, including Case Management, Force.com, Marketing, Service & Support, Visual Force and AppExchange
• Ability to translate clients’ needs into specifications and to amalgamate technical, operational, sales and marketing demands in a cohesive CRM system;
• Bilingual, oral and written (French/English)

Skills

Proactive, autonomous, shows team spirit, rigour and a sense of urgency, skilled at interpersonal relationships.

Are you interested in this challenge?

Please send your resume to rh@evolio.ca.

Summary of responsibilities

• Creation of attractive content for automotive dealerships;
• Centralizing the management of websites;
• Ensuring a constant presence online (chat);
• Ensuring websites are always updated;
• Performing follow-ups with customers with CRM (Customer Relationship Management);
• Being online in order to provide immediate support to consumers visiting the sites;
• Sending out informational mailings and daily follow-ups to online customers;
• Ensuring immediate replies to online price quote requests;
• Handling customer requests and processing of requests within time limits and according to established productivity and quality norms, while ensuring customer satisfaction;
• Participating in improvements aimed at optimizing quality of service and of current operations (tools, methods, work organization, etc.
• Establishing a trust-based advisory relationship with customers by identifying actual or potential needs and by maximizing online-customer retention;
• Offering technical support to the sales team;
• Performing, according to need, other related tasks.

Requirements

• Minimum 2 years of experience in marketing or in customer service.
• Basic knowledge of interactive marketing.
• Strong interest in new technologies.
• Strong interest in the automotive market;
• Bilingual (English/French), both spoken and written.

Skills

Resourceful, organized, autonomous, analytical, able to manage pressure, and display good team spirit.

Are you interested in this challenge?

Please send your resume to rh@evolio.ca.

Three important studies support this phenomenon, including Google Think Auto’s research on the automotive industry (October 2011), eMarketer’s study on online vehicle shopping (July 2011) and EVOLIO’s survey on the expectations and motivations of Internet surfers during the purchase process (October 2011).

The purchase process in two phases

During the purchase process, traditional media (radio, newspapers, television) come in to play first**. Buyers are in passive mode, storing the information they receive. As their need becomes clearer, buyers go into active mode. They gather information on the models (via independent or manufacturer sites), weigh the alternatives and finally compare prices and promotions on dealer websites. Buyers often choose a brand at the end of this phase, or even the model of their next car. They then head to the dealership, where they read brochures and test drive one or more vehicles. Unsurprisingly, the Internet is used throughout the process and represents the buyer’s tool of choice.

During the online research phase, buyers believe that independent sites are more valuable than manufacturer sites in helping them make a decision. On these independent sites, they look for any information that would allow them to make an educated choice. They read reviews, compare models, research prices, find special offers or promotions and look at interior and exterior photos of vehicles***.

More and more consumers are turning to social media sites like Facebook, Twitter and YouTube as well. The online community plays an important role in the decision making process. Through questions and discussions, the buyer’s decision begins to take form. But it’s the last advice they receive that will influence the actual purchase. Don’t underestimate the power of word of mouth and friends and family!

Consumer behaviour

Studying online consumer behaviour consists, among other things, in understanding the expectations and motivations that bring users to start the purchase process and visit the web site of one dealer over another. The main factor, cited by 44% of respondents, is the proximity of the dealership. Although research is broad during the early stages of the process, it becomes local towards the end.

So once consumers have landed on a dealer’s website, what pushes them to actually contact the dealer? The majority of respondents (70%) say they found the vehicle on the dealer’s site, while others (13%) were interested by the promotions***.
Making your inventory available online is crucial.

Buyer expectations when choosing a dealership / Key factors when choosing a dealership

Other than negotiation possibilities (74%) and dealer reputation (71%), buyers want to receive a quick reply to their online request (55% of respondents). Another factor that heavily influences consumers when choosing a dealer is the information available on the site, whether or not they can view inventory, see pictures of the interior and exterior of models, watch videos and even get information on financing options and services.

Conclusion

With consumers spending more time online and, conversely, less time doing research, it has become imperative for dealers to offer a site that meets the car buyer’s expectations.
When they set foot inside a dealership, potential clients today are much better informed about the choices available to them. They will have visited several other dealer sites, and while the choice of dealership is based mainly on proximity, it’s also motivated by the information available online. You have to meet the expectations of consumers during the purchase process to ensure they choose you as their dealer. And it’s equally important to be aware of the latest online trends, three of which currently stand out: the growing use of mobile devices, social media and video sites.
Real time inventory searches on mobile phones, anytime, anywhere.

_____________________________________________________________________________________________________
*eMarketer, July 2011, “Auto Shopping Online”
**Google Think Auto
***EVOLIO survey

Some of you are still asking yourselves that very question, while others wonder how to invest intelligently and get the most out of it in terms of accessibility, attractiveness or even uniqueness. Here are 10 good reasons that just might convince you.

1. Right place, right time

Being in the right place at the right time is crucial, whether an Internet user is conducting a broad search (i.e. “dealer” + brand) or looking for something specific (i.e. brand + model + year). In fact, most searches start out on the Internet, and your presence during the buying process increases your chances of being considered at the actual time of purchase.

2. Attract new clients

The Internet’s capacity to generate new clients is enormous. A search engine optimized site will attract new clients. By convincing these consumers online, you can incite them to visit your showroom and potentially turn them into clients.

3. Support brand experience and image

Have you recently renovated your facilities? Is your showroom clean and well laid out? Have you taken the time to wax and buff your vehicles? You’ve carefully considered the impact your dealership will have, so why do anything differently online?

4. Stand out online and in person

Without a differentiator, there’s nothing to prevent your potential clients from looking elsewhere. Do you know how to stand out online with a site designed specifically for your clients, a site that answers their questions and offers tools to make their search easier? You need to highlight what distinguishes you from your competitors, such as your services and in-house promotions.

5. You site is your first showroom

As opposed to your dealership, your website is open 24 hours a day, 7 days a week, 365 days a year. Before visiting your dealership, potential clients will check out your website for initial information. You need qualified personnel to attract potential clients to your dealership and showroom.

6. Manage your inventory, promotions and requests online

You need the right tools to manage your site on a daily basis, have good control of your used vehicle inventory and save time without sacrificing quality. The answer is quality services and high-performance sites that allow you to emphasize your strengths.

7. Communicate and establish a relationship

Your site showcases your dealership and enables you to promote the products and services you offer as well as your current promotions. The philosophy, offers, programs and services you present in your dealership must be reflected on your site and in your responses to online requests.

8. Create client contacts

Consumers who visit your site are looking for information and want to know about your promotions and special offers and compare them with others. It’s crucial to offer them an intuitive online experience and content that answers their questions.

9. Establish loyalty

Once clients have bought their cars, you hope they’ll come back for their scheduled maintenance, to buy tires, parts and accessories and, eventually, even to trade in their used vehicle for a new model. Loyal clients are more profitable, but you need the right equipment to maintain that relationship.

10. Create opportunities, increase profits

A quality website is the best investment with a quantifiable return, as it allows you to generate new leads, clients and dealership visits. Your site is an incredible source of sales opportunities and thus profits. Without an optimized, engaging and effective website, you’ll miss out on a lot of sales.